Terms and Conditions

These Terms and Conditions regulate the sale, including registration, of Baguy products through the website www.baguy.pt.

The website www.baguy.pt is managed by Ana & Barbara, LDA, legal entity no. 514515902, headquartered at Rua Dr. Manuel Barbosa de Brito, n45, 4730-769 Vila Verde, Braga, Portugal.

Use of the website www.baguy.pt and purchase of Baguy products presupposes knowledge, understanding and acceptance of these Terms and Conditions by the User.


Right to Free Contract Termination.
When you order a Baguy item you have, according to Decree Law No. 24/2014 of February 14, 14 calendar days to exchange or return the item ordered, from the moment you receive it. The shipping costs inherent to the exchange and return are the responsibility of the customer. For the exchange to be made, the item must be unworn, unwashed, and must keep the tags as it was sent. After Baguy receives the article, if it is not in accordance with the above mentioned, the exchange will not be made. Articles that are damaged due to washing errors will not be exchanged, since Baguy is not responsible for the misuse / washing of the same. The exchange will only be made after we receive the article and it is verified that it is within the conditions described above. Baguy will inform you, up to three days after receiving the item to be exchanged, if the exchange can be made. The exchange can be made for the same article of another size or another model.
There are no exchanges or returns of custom articles

Payment Methods

You can pay for your purchases by Bank Transfer, Credit Card, Paypal, ATM Reference, Klarna, Apple Pay, Google Pay or through the MB Way system.

Baguy does not accept any payment method other than those mentioned in the previous point. Do not use any other means than the specified payment methods. If it does so, Baguy cannot be held liable for the loss of value or any other damage that may result.

Shipping Costs

The prices shown on the website www.baguy.pt do not include shipping costs to mainland Portugal and the Islands, which have an associated cost of 5 euros. For other countries the respective value will be applied, depending on the destination.

For shipments outside of Europe, all orders will have an associated shipping cost. 

Extra-EU orders may be subject to VAT, Import Duties or other country-specific taxes, payable by the recipient upon receipt of the order in the country of destination.

Warranty and After Sales Service

Baguy products are guaranteed in accordance with the legislation applicable to the sale of consumer goods.

Electronic Complaints Book

You can register your complaint in the Electronic Complaints Book. To do so, simply access the Electronic Complaints Book platform, here.


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